At Rigloo we love hearing from our customers and have a variety of contact options so you can choose the one that suits you. You can call us on 0141 291 5021 or email us at info@rigloo.co.ukIf you’d like to message us on Social Media you can get us on Facebook, Twitter and Instagram.

 


What’s your return policy?

With any registered purchase we will provide a year’s warranty and a 30-day money back guarantee for anyone who is not happy with the product.


Do you ship overseas and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.
If you have any issues at the checkout process please get in touch.


Is it water-proof?

Yes, flysheet and groundsheet have been tested in excess of 8000mm HH.


Is it reusable?

Yes, if the correct care is taken it can be reused for many years.


Is it legal to erect behind the Barrier of a motorway?

There are no laws to say it is illegal. It is illegal to stop on a motorway without a genuine reason and it is not advisable to sit inside the car. The Rigloo is designed to encourage people to leave the car and this can only be a positive step.


What pressure does it take?

The airframe can withstand up to 7psi, the battery pump will only inflate to 0.6psi, we recommend topping up with a small hand hammer manual pump.


Can you sleep in it?

Yes, but it is not designed in length for doing so if you are over 6’0″.


Can it be punctured?

Anything inflatable can be punctured, we recommend following the set-up guide and always checking the area you wish to deploy Rigloo for sharp objects. A repair kit is provided with each Rigloo.